Steps to get started with The Challenge

There is no cost to join the Durham Greener Buildings Challenge and no charge for the services provided.

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Submit the simple online form

Please let us know of your interest in participating in The Challenge by submitting the simple online form. We will reply with a welcome letter covering details of the Durham Greener Buildings Challenge and inviting you to select a date and time to have an online web meeting or phone call with us, where we will discuss your particular building(s) and objectives.

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Join us in an online or phone meeting

Meet with us online or over the phone so we can review with you the objectives for your building(s), where you are in your benchmarking journey to date and how we might best help. We will go over some details and get you all set up to participate in both The Challenge and the Annual Greener Buildings Evening of Celebration — where each year, your energy-saving achievements will be celebrated.

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Check out our resources

We recommend you start by checking our Portfolio Manager help page in our resources section. There you will find links to comprehensive step by step video tutorials and more. Plus, keep an eye out for our coming webinars that will feature experts in the field and cover a range of energy benchmarking topics.

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Find answers in our FAQ's

If you have questions, we have an extensive FAQ's list where you will quite likely find the answers you are looking for. It's a good place to start to fully familiarize yourself with The Challenge.

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Get help: Email support

*Registered Durham Greener Buildings participants only

Registered participants in the Durham Greener Buildings Challenge can access email support from the Benchmarking Help Centre free of charge. A response will usually be received within 24 hours. If you need assistance with Portfolio Manager simply email the experts at:

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Get help: Online web meeting or phone call

*Registered Durham Greener Buildings participants only

If desired you can talk to a Portfolio Manager specialist either by phone or through an online web meeting where we can share our screen with you. There is no charge for this service but it is only available to registered participants in the Durham Greener Buildings Challenge. To access this service follow the link below and select a day and time for your online or phone meeting.

Book a call time